Privacy Policy

Your privacy is important to us.

When you place an order or contact Ember & Oak, we may collect personal information including your name, delivery address, email address and payment information.

This information is used solely to:

Process your order

Deliver your purchase

Respond to customer enquiries

Improve your shopping experience

Meet our legal obligations

Payment information is processed securely through Shopify and our payment providers. Ember & Oak does not store your payment card details.

We will never sell or share your personal information with third parties for marketing purposes.

You may request access to, correction of or deletion of your personal information at any time by contacting:

hello@emberoak.co.uk