Terms & Conditions

Terms & Conditions

By using the Ember & Oak website, you agree to these Terms & Conditions.

Products

As each item is hand-poured, slight variations in colour, finish and appearance may occur. These natural differences are part of the handmade nature of our products.

Pricing

All prices are displayed in GBP (£).

Prices may change without prior notice.

Orders

We reserve the right to cancel or refuse any order where necessary, including cases involving pricing errors or suspected fraudulent activity.

Intellectual Property

All images, branding, logos, product names and website content remain the property of Ember & Oak and may not be reproduced without written permission.

Limitation of Liability

Ember & Oak accepts no responsibility for damage caused through misuse of our products.

Customers should always follow the Candle Care and Safety guidance provided.